Privacy Policy
1. General Provisions
1.1. This Privacy Policy describes how Velta Krūpena (hereinafter also referred to as the “Data Controller”) collects, processes, and stores personal data obtained from its clients and visitors of the website psihologa-kabinets.com (hereinafter referred to as the “Data Subject” or “You”).
1.2. Personal data means any information relating to an identified or identifiable natural person, i.e., the Data Subject. Processing means any operation performed on personal data, such as collection, recording, alteration, use, viewing, deletion, or destruction.
1.3. The Data Controller complies with applicable data protection laws and is able to confirm that personal data is processed in accordance with current legal requirements.
2. Collection, Processing, and Storage of Personal Data
2.1. The Data Controller collects, processes, and stores personally identifiable information primarily through the website and email communication.
2.2. By visiting and using the services provided on the website, You agree that any information provided will be used and managed in accordance with the purposes set out in this Privacy Policy.
2.3. The Data Subject is responsible for ensuring that the personal data provided is correct, accurate, and complete. Knowingly providing false information is considered a violation of this Privacy Policy. The Data Subject is obliged to promptly inform the Data Controller of any changes to the provided personal data.
2.4. The Data Controller is not responsible for any losses incurred by the Data Subject or third parties if they arise due to incorrectly provided personal data.
3. Processing of Client Personal Data
3.1. The Data Controller may process the following personal data:
3.1.1. First name, last name
3.1.2. Contact information (email address and/or phone number)
3.1.5. Any other information provided to us when using the website services or contacting us.
3.2. In addition, the Data Controller has the right to verify the accuracy of the provided data using publicly available registers.
3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation (GDPR):
a) the data subject has given consent to the processing of their personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which the controller is subject;
f) processing is necessary for the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, in particular where the data subject is a child.
3.4. The Data Controller stores and processes personal data for as long as at least one of the following criteria applies:
3.4.1. The personal data is necessary for the purposes for which it was collected;
3.4.2. The Data Controller and/or the Data Subject can exercise their legitimate interests in accordance with applicable laws (e.g., filing objections or legal claims);
3.4.3. There is a legal obligation to retain the data (e.g., accounting regulations);
3.4.4. The Data Subject’s consent remains valid for the relevant processing, provided there is no other lawful basis for processing.
When none of the above conditions apply, the retention of personal data shall end, and all relevant personal data shall be permanently deleted from computer systems and/or paper documents or anonymised.
3.5. To fulfil obligations towards You, the Data Controller has the right to transfer Your personal data to cooperation partners and data processors who perform necessary data processing on our behalf, such as accountants, courier services, etc. Data processors process personal data on behalf of the Data Controller. Upon request, we may also transfer personal data to state authorities and law enforcement institutions when necessary to protect our legal interests, including preparation, submission, and defence of legal claims.
3.6. While processing and storing personal data, the Data Controller implements organisational and technical measures to ensure protection against accidental or unlawful destruction, alteration, disclosure, or any other unlawful processing.
4. Rights of the Data Subject
4.1. In accordance with the GDPR and the laws of the Republic of Latvia, You have the right to:
4.1.1. Access Your personal data, receive information about its processing, and request a copy of Your data in electronic form, as well as data portability;
4.1.2. Request correction of inaccurate, incorrect, or incomplete data;
4.1.3. Request deletion of Your personal data (“right to be forgotten”), except where retention is required by law;
4.1.4. Withdraw Your previously given consent for data processing;
4.1.5. Restrict data processing;
4.1.6. Lodge a complaint with the Data State Inspectorate.
Requests regarding Your rights may be submitted electronically by contacting us at: [email protected]
5. Final Provisions
5.1. This Privacy Policy has been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), as well as applicable laws of the Republic of Latvia and the European Union.
5.2. The Data Controller has the right to amend or supplement this Privacy Policy at any time without prior notice. Amendments shall take effect upon publication on the website psihologa-kabinets.lv.
5.3. The website may use cookies to ensure its proper functioning, improve user experience, and collect anonymous usage statistics. Users may restrict or delete cookies in their browser settings.